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Fee Schedule

Fees

Correct as of 14 August 2023

Before School Care - includes breakfast

Permanent Bookings $20

Casual Bookings $21

After School Care - includes afternoon tea

Permanent Bookings $24.50

Casual Bookings $26.50

Vacation Care and Student Free Days - includes breakfast and afternoon tea

$60 - base daily rate. There may be additional fees for incursion and excursions.

These are the fees charged before any eligible rebates are applied to your account.

Additional Fees

Late Collection

$15.00 per child - from 6:00pm to 6:05pm

+ $1.00 per minute per child - after 6:05pm

If a pattern of lateness occurs, further additional charges will be added to your account.

Second offence - usual late fees apply and an additional $25.00 per child is added

Third offence - usual late fees apply and an additional $50.00 per child is added

Non-Notification - After School Care and Vacation Care

$15.00 per child per occasion

If the Service is required to contact you regarding the whereabouts of your child, you will automatically be charged a non-notification surcharge. Please mark all absences prior to 3:00pm via the Xplor mobile device app.

Failure to Sign Out

$10.00 per family per occasion

Refund of account upon permanent departure from the Service 

$10.00 administration processing fee

Processing of a direct deposit payment

$10.00 administration processing fee per transaction

Bookings & Cancellations

Permanent Bookings

Children are attending on a regular basis each week or fortnight. These are the regular days you require care for the whole year. These fees attract a slight discount as per the service 'Setting, Reviewing and Managing Fees' policy.

Cancellation of permanent bookings: All fees associated with permanent bookings, should the child not attend care due to any reason (including illness), shall be required to be paid in full if the service is not notified more than five (5) working days prior to the booking. 

Casual Bookings

Children are attending on an 'as needed' basis. These fees attract a slightly higher fee as per the service 'Setting, Reviewing and Managing Fees' policy due to the nature and irregular pattern of attendance. 

Cancellation of casual bookings: All fees associated with casual bookings, should the child not attend care due to any reason (including illness), shall be required to be paid in full if the service is not notified more than twenty four (24) hours prior to the booking.

Vacation Care Bookings

These bookings are during the school holiday period or on pupil free days. Parents/guardians must make these bookings as 'casual' bookings via the My Family Lounge mobile device app. More information regarding these bookings can be found on the program.

Cancellation of vacation care bookings: All fees associated with vacation care bookings, should the child not attend care due to any reason (including illness), shall be required to be paid in full if the service is not notified more than five (5) working days' prior to the booking.

Payments
  • All families will need to adhere to the Service 'Setting, Reviewing and Managing Fees' and 'Bookings and Cancellations' policies. These can be found on our Policy and Procedures page.
     

  • All accounts must be kept in advance, and as a minimum, fees must be paid ONE (1) WEEK in advance.
     

  • Fees are paid using the direct debit system. Details can be updated via the My Family Lounge mobile device app or by contacting the Service. The direct debit system is run on a Thursday and payments may take up to 48 hours to show on your bank statements. The minimum fee to withdraw from accounts is $5.00.
     

  • There are no EFTPOS facilities or cash kept on site.

Statements / Receipts
  • A Statement of Entitlement is emailed weekly on a Tuesday indicating the days you used care in the last two weeks, the bookings for the upcoming week and the bookings for one week into the future. This will indicate the amount to be deducted from your account (not including any additional surcharges or casual bookings made after statements are sent). You can also access your statement via the Xplor app. Open app, select finance, select Kelvin Grove State Coll...OSHC, show statement.
     

  • It is the parent/guardians' responsibility to notify the Service if any discrepancies occur with payments or Child Care Subsidy during processing.

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